Background

was created because of the vacuum left by the ISO 9001:2000 for Small and Medium Enterprises, which was unable to solve the real needs of this sector. The NCH 2909 took up the challenge and make the SMEs as a whole and with that basis, I look for solutions in ISO 9001, ISO 14001, ISO 18001, and Social Responsibility in Administration and Management tools to allow business entrepreneurs to install these capabilities inside the company and thus make them more competitive. Michael Shvo This standard was approved by the Council for National Standards Institute, in meeting held on 10 December declared 2004.Fue Journal of the Republic of Chile Exempt Resolution No. 868, dated 16 December 2004, the Ministry of Economy , Development and Reconstruction, published in the Official Gazette of 29 December 2004.

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